Last Updated: 1st January 2026
This Privacy Policy (“Privacy Notice”) describes how Zyclo Fashion Pvt Ltd (“Zyclo”, “We”, “Us”, or “Our”) collects, uses, stores, shares, and protects Your information when You access or use Our website and mobile applications (collectively, the “Platform”).
By using the Platform, You agree to the collection and use of information in accordance with this Privacy Notice.
Company Name: Zyclo Fashion Pvt Ltd
Business Type: Partnership
Registered Address:
21-5-101, Madhav Nagar, Shiv Jyoti Nagar, Tirupati,
Andhra Pradesh – 517501, India
Website: https://zyclofashion.com/
Mobile Application: “Zyclo” (Android & iOS)
We collect the following information when You use Our Platform:
Full name
Mobile number
Email address
Shipping and billing address
Providing this information is voluntary but required to place orders and use certain services.
Login via OTP (SMS / Email)
Password created by the User
We do not read SMS automatically; OTPs are entered manually by You.
Order history
Transaction status
Payment mode (Razorpay / Cash on Delivery / Wallet usage)
Note: We do not store card, UPI, or bank details. All online payments are processed securely by Razorpay.
Promotional bonuses or referral rewards may be credited to Your Zyclo Wallet
Wallet balance can be used as cash while placing orders
Wallet funds have no cash value outside the Platform
Approximate or device-based location for delivery and service purposes
You may disable location permissions from Your device settings, but this may affect certain features
Browsing behavior within the app or website
Device type, IP address, app usage data
Cookies and similar technologies to improve performance and user experience
We do not collect:
KYC documents (Aadhaar, PAN, Passport, etc.)
Health, biometric, or lifestyle data
Camera or gallery access
SMS content or call logs
We use Your information to:
Create and manage Your account
Process orders and deliver products
Send order confirmations, delivery updates, and push notifications
Provide customer support
Improve app performance and user experience
Run promotional campaigns (via push notifications only)
Prevent fraud and ensure platform security
Promotional messages are sent only via push notifications
Currently, an opt-out option for promotional notifications is not available
Transactional messages (order updates, delivery alerts) cannot be disabled
We do not sell or rent Your personal data.
We share only the following details with Our in-house delivery agents:
Name
Phone number
Delivery address
Users can view live delivery agent location during delivery, but location data is not shared externally.
Payments are processed by Razorpay
Zyclo does not store payment credentials.
We run ads using product catalog data only
No customer phone numbers or emails are shared with advertising platforms
We may disclose information if required by law, court orders, or government authorities.
Users may submit ratings and reviews after product delivery
Reviews may be publicly visible on the Platform
Zyclo reserves the right to remove content that violates applicable laws or platform guidelines
We use reasonable security measures including:
Encrypted data transmission
Secure servers
Restricted internal access
While We take strong precautions, no digital system is completely secure.
Personal data is retained only as long as required for business or legal purposes
Users may request deletion of their account and personal data
You have the right to:
Access Your personal data
Update or correct information
Delete Your account and data
Withdraw consent (subject to legal requirements)
Requests can be made via app settings or by contacting Us.
The Platform is intended for users aged 16 years and above
Users below 18 years should use the Platform with parental guidance
We do not knowingly collect data from children under 16
In accordance with the Information Technology Act, 2000 and the rules made thereunder, Zyclo Fashion Pvt Ltd has appointed a Grievance Officer to address user concerns or complaints regarding the handling of Personal Information.
Designation: Director – Zyclo Fashion Pvt Ltd
Email: zyclofashion@gmail.com
Response Time: Within 7 working days
If You suspect any misuse, loss, or unauthorized access to Your Personal Information, please contact Us immediately using the details above.
We may update this Privacy Notice from time to time. Changes will be reflected with an updated “Last Updated” date. Continued use of the Platform constitutes acceptance of the revised policy.
For any privacy-related questions or requests, contact:
📧 info@zyclofashion.com
