Effective Date: June 23, 2025
We strive for customer satisfaction. Please read our refund and cancellation policy below.
Orders can only be canceled before they are dispatched.
Once an item is out for delivery, it cannot be canceled.
Refunds are processed if the product is:
Damaged
Incorrect
Undelivered due to our fault
To initiate a refund, contact us at info@zyclofashion.com within 48 hours of delivery.
Approved refunds will be credited within 5–7 business days via the original payment method.
Items used or damaged by the customer
Late delivery due to force majeure or external reasons beyond our control