Refund Policy

💸 Refund & Cancellation Policy

Effective Date: June 23, 2025

We strive for customer satisfaction. Please read our refund and cancellation policy below.

1. Cancellations

  • Orders can only be canceled before they are dispatched.

  • Once an item is out for delivery, it cannot be canceled.

2. Refunds

  • Refunds are processed if the product is:

    • Damaged

    • Incorrect

    • Undelivered due to our fault

  • To initiate a refund, contact us at info@zyclofashion.com within 48 hours of delivery.

3. Refund Timeline

  • Approved refunds will be credited within 5–7 business days via the original payment method.

4. No Refunds On

  • Items used or damaged by the customer

  • Late delivery due to force majeure or external reasons beyond our control