Privacy policy

🔒 Privacy Policy

Effective Date: June 23, 2025
App Name: Zyclo
Email: info@zyclofashion.com

Zyclo (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application or services.

1. Information We Collect

  • Personal Information: Name, mobile number, email, delivery address, payment details.

  • Device & Usage Data: IP address, browser type, app activity, crash logs.

  • Location: To provide accurate delivery services.

2. How We Use Your Information

  • To process and deliver orders

  • To send order updates and promotional offers

  • For customer support and feedback

  • To improve app performance and user experience

3. Sharing Your Information

We may share your data with:

  • Delivery partners and logistics providers

  • Payment gateways for processing transactions

  • Service providers for analytics, marketing, or support

  • Legal authorities if required by law

4. Data Retention

We retain your data as long as necessary for fulfilling our services or complying with legal obligations.

5. Your Rights

You can:

  • Request access or deletion of your data

  • Opt out of marketing emails

  • Update your information via the app or by emailing us at info@zyclofashion.com

6. Security

We use industry-standard encryption and access controls to protect your data.

7. Children’s Privacy

Our app is not intended for users under the age of 13.